Handling Negative Google Reviews Like a Pro: A How To Guide

No business enjoys receiving a bad review—especially one that’s undeserved. Yet, in today’s fast-paced digital world, a frustrated customer can quickly vent their feelings online, even when the issue wasn’t your fault. As a business owner, your gut reaction might be to defend your brand or erase the review entirely. However, neither approach typically works…

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4 Ways to Optimize Your Google Business Profile to Increase Your Small Business Visibility

coffee shop workers gathered around laptop at a table

Google Business Profile (GBP) is an important tool for small companies to connect with local customers and improve their online presence. Follow this guide to optimize your Google Business Profile and begin showing up in local search results, Google Maps, and the local pack. Here are four good ways to use Google Business Profile to…

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